Store Policy

Last updated: October 18, 2024

Return & Refund Policy

All items are made to order through a print-on-demand service, specifically customized for your order. Due to the custom nature of these products, we do not accept returns or offer exchanges. Please ensure you review your order carefully before purchasing. If you receive a damaged or defective product, please contact us within 14 days of receipt, and we will arrange for a replacement.

Exceptions:

- Damaged or defective products

- Incorrect items due to fulfillment errors

To request a replacement for a damaged or defective item, please email us at studio@sandrahutter.com with a photo of the issue and your order number.

Terms of Service / Shipping Policy

By placing an order through this website, you agree to the following terms:

- All items are print-on-demand and made specifically for your order.

- Delivery times are as follows:

European Union customers: Orders are custom printed and shipped from within Europe, with an estimated delivery time of 6-11 business days.

U.S. and international customers: Orders are custom printed in the United States, with an estimated delivery time of 6-11 business days.

- You are responsible for providing accurate shipping details and ensuring that your country's customs regulations are adhered to. Shipping costs, taxes, and potential customs fees are outlined at checkout and are non-refundable once your order has been placed.

Disclaimer:
We reserve the right to update or modify the terms of service at any time without prior notice.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by email: studio@sandrahutter.com